C168 takes your privacy seriously. This document transparently explains how we collect, use, store, and protect your personal data — in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
All data transmitted between your device and c168 servers is protected with industry-grade SSL encryption at all times.
C168's personal data processing fully complies with the Personal Data Protection Act 2010 in force in Malaysia.
C168 does not sell, rent, or disclose your personal data to any third party for marketing purposes.
Access to members' personal data is restricted to staff who require the information for operational purposes only.
Data is stored on servers protected by multi-layer firewalls, 24/7 monitoring, and regularly encrypted backups.
You have the right to access, correct, or request deletion of your personal data at any time through the c168 support team.
C168 ("we", "Platform") is committed to protecting the privacy and security of the personal information of all members who use our services. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices in data management.
This document describes the types of data we collect, why we need it, how we use it, and the security measures we take to protect it from any unauthorized access, use, or disclosure.
This Privacy Policy applies to all users who access or use the c168 website, mobile app, and all related services provided by our platform.
C168 collects your personal data through several channels — including during the account registration process, during platform use, and through your interactions with our customer support team. Below is a summary of the types of data collected:
| Data Categories | Type of Information | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number, KYC document images | Account registration & KYC verification |
| Contact Data | Phone number, email address, residential address | Registration form |
| Financial Data | Bank account numbers, digital wallet details, transaction records | Deposit & withdrawal process |
| Technical Data | IP address, browser type, operating system, cookie data | Automatically during use |
| Activity Data | Game history, betting records, login data | Automatically during use |
We may also collect data from legitimate third-party sources such as identity verification agencies and payment service providers, strictly for verification and legal compliance purposes.
Every piece of data we collect has a clear and legitimate purpose. c168 uses your personal data for the following purposes:
C168 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. Cookies are small data files stored on your device when you browse our website.
Types of cookies we use:
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect platform functionality. Continued use of the c168 platform is considered consent to the use of necessary cookies.
c168 does not sell your personal data. However, in certain limited and legitimate circumstances, we may share data with the following parties:
All third parties we work with are bound by strict data confidentiality agreements and are only permitted to use your data for the specific purposes outlined in those agreements.
The security of your personal data is an absolute priority for c168. We implement multiple layers of security to ensure your data is protected from cyber threats:
While we take comprehensive security measures, no system is 100% immune to risk. In the event of a data breach that affects your rights, c168 will notify you and the relevant authorities within the timeframe required by law.
C168 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or for as long as required by applicable law.
Once the retention period ends, data will be securely deleted using methods that ensure no recovery is possible.
Under Malaysia's PDPA and international privacy practices, you have the following rights regarding your personal data held by c168:
You have the right to request a copy of the personal data c168 holds about you.
You have the right to request correction of inaccurate or incomplete data.
You may request deletion of your data within the limits permitted by law.
You have the right to object to the processing of your data for marketing purposes at any time.
You may request that we restrict how we process your data in certain situations.
You have the right to receive your personal data in a portable format.
To exercise any of the above rights, please contact the c168 support team via the platform's live chat. We will process your request within 30 business days.
C168 services are exclusively for individuals aged 21 and above. We do not intentionally collect, use, or store personal data from individuals under the age of 21.
If we discover that personal data of an individual under 21 has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question.
C168 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or added platform features. Any amendments will be indicated by the "Updated" date displayed at the top of this document.
For significant changes that may affect your privacy rights, c168 will:
We recommend reviewing this Privacy Policy periodically to stay informed about how we manage your data. Continued use of the c168 platform after any changes take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how c168 handles your personal data, please contact our support team:
We are committed to addressing all privacy-related inquiries seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP).
Your privacy and data security are our priority. Register an account today and enjoy an entertainment experience that is safe, fair, and fully protected.
See also: Terms & Conditions · Responsible Gaming · FAQ